Office 365 Migration combined with faster internet connections and reliable support

Their server would often crash leaving all staff unable to work for hours (occasionally, days). They also had emails on-site and a very old and complex spam filtering service. The larger CAD file sizes required by architects caused many problems which became a serious issue.

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Management of all spam filtering has made emails extremely reliable and secure

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High speed fibre now installed to take advantage of the flexibility and scalability of Cloud services

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Mintivo replaced the server to allow fast access to extremely large CAD files

Peter Blake, Managing Director of the CMS Group, was unhappy with the lack of interest from their previous supplier.

“In addition to the poor customer service, we had an unreliable network and were suffering considerable downtime, which our business could ill afford”

“CMS believes in providing our clients with a personal service no matter the scale of the project; with a highly talented and skilled team supporting our clients to realise their visions. If we don’t have a reliable network, we can’t deliver, and we wanted to work with an IT provider/company with similar values to our own”

Following on from a recommendation, Peter asked Mintivo to assist urgently. We stabilised their network and provided a reliable platform for them to work from in the short term. This action was so well received, that once their existing contract came to an end, we were asked to carry out an in-depth review of the CMS Group’s IT infrastructure, and have been fully supporting them ever since.

Mintivo have assisted CMS Group to migrate to Office 365 and we manage all spam filtering within the same portal. Since the full introduction, emails are now extremely reliable, secure and readily accommodate the large CAD files.

CMS Group

Through our contacts, we were also able to ensure that CMS were one of the first businesses to be upgraded to fibre and dealt with all the installation requirements. This has enabled CMS to take advantage of the flexibility and scalability of many more Cloud services.

“As part of the CMS IT Strategy, we have created a Disaster Recovery Plan which incorporates a back-up system which takes minutes, as opposed to our old system which took days. We’re really delighted with everything that Mintivo have done for us – they have allowed us to provide the reliable and distinguished service to our clients which they expect from a leading, multi-disciplinary group”.

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