Mintivo Voice

Low-cost phone solution (VoIP) without compromise & advanced features

The solution in detail

Many features... one monthly cost

Choose to make calls from a handset on your desk, via the softphone client installed on your computer or via the mobile phone app mobile. You have access to all three – particularly useful for combining time at the office with working from home (WFH) and flexible working.

Calls can be made from your computer or mobile phone via an internet connection anywhere in the world, but calls appear to come from your office number.

Features include…

Smartphone App compatible with iOS, Android & Windows
Digital Receptionist & Call Queuing
Audio Conferencing and Call Recording
Take your office number with you
Missed call email notifications
Office 365, Outlook and CRM (Customer Relationship Management) integrations

1,000 call time minutes per user which can be shared with other members of the team

Each Mintivo Voice extension receives 1,000 fair usage minutes per month and these are automatically aggregated across all extensions. This means if your colleagues do not need their minutes, they remain available to other members of your team.

Free internal calls

Better still, internal calls between extensions are free and not deducted from your minutes.

Telephony Equipment/Hardware

If you need handsets or headsets, choose from a range of Mintivo approved devices. These models have passed our internal testing to ensure they not only offer maximum compatibility with Mintivo Voice, but are of a suitable “business grade” quality to ensure reliable long-term use. It should be noted that a handset is not essential and we recommend that headsets and softphone clients are used where possible.

Standard Handset

A standard user handset provides the following features:

Mid-Range Handset

Our mid-range handset offers the following additional features over the standard handset:

Executive Handset

The flagship handset offers the following high-end features over the previous handsets:

Softphone Headset

Mintivo recommend the Jabra Pro 900 series headsets are used with the Mintivo Voice service. The headsets provide high quality audio and wireless freedom, allowing full Unified Communication with not only Mintivo Voice, but also Microsoft Teams, Webex and other conferencing applications.

Any headset that is detected as an audio device can be used with the system, including a simple wired headset as supplied with mobile phones.

Conference Phone

Any headset that is detected as an audio device can be used with the system, including a simple wired headset as supplied with mobile phones.

Meet your account manager

Shane (pictured) is typical of our Account Management team. It’s Shanes’s job to make sure that our service is delivering value, that problems are not recurring and that your business remains aligned and compliant with IT best practice.

"Not only did Mintivo successfully move all of our staff to BYOD, they also set up remote print access. Now, with the tools to function outside of the office, we have a much broader reach for our recruitment and can attract incredible talent from further afield.

The change has been unbelievable, moving from a full-on office setup to a cloud-based system. This would not have been possible without Mintivo.”

“Proactive and dedicated. A true business partner! Mintivo’s engineers are a real asset.

Hartham Park’s systems are now much more reliable and secure! Mintivo didn’t simply try to fix the immediate problems, they implemented long-term solutions that make our working lives better.”

“Mintivo provided a cloud-based solution and secure VPN which has proven to scale effortlessly.

For example, Mintivo were able to set up 20% of our users on portable devices within 3 days prior to the national lockdown. That wouldn’t have been possible without the ‘Gold Image’ build and deployment process.”

Is it time for a change?

Focus on your job while we support your team and your infrastructure

Rest assured that those repetitive issues and recurring distractions are gone for good. Leave the day-to-day IT support to our team while you focus on more strategic activities.