Mintivo supporting Unseen charity with cost effective solutions

Cost effective but quality solutions such as hardware upgrades and network improvements have been personalised to our needs and have transformed the way we work and our productivity.

Mintivo provided:

1 mintivo

Implemented a secure and reliable infrastructure

2 mintivo

Secure remote working for 80 plus users across multiple sites

3 mintivo

Cost effective quality IT solutions to match their business needs

Unseen is a UK based anti-slavery charity whose mission is to create a world without slavery. Unseen supports survivors of modern slavery & human trafficking, runs the UK’s Modern Slavery Helpline and equips communities, frontline professionals & businesses to identify potential victims and tackle exploitation. They also work to influence government and society to inspire change in legislation, policy and consumer choices.

Josie, Office & Operations Manager at Unseen commented on the charity’s interaction with Mintivo:
“We have been fortunate to have had Mintivo’s support for over a year now and have noted significant improvements since having them on board. We had experienced some rapid growth from a small charity to a medium sized, multi-site organisation. As a result, the management of our IT hardware and systems had become difficult to stay on top of and infrastructure had become incredibly poor. A huge amount of staff time was spent trying to make old devices with poor specs work on inadequate and unreliable infrastructure – IT was certainly getting in the way of staff getting their jobs done."

Providing multi-million-pound charitable support to potential victims and survivors of slavery each year, the charity currently has staff numbers of over 80 people together with tens of permanent, voluntary positions, all situated across a number of sites, so their IT needs are complex, with security a particular concern due to the sensitivity of their work.

Mintivo, importantly, took some time to understand the state of our IT set-up and proposed a plan of action to address the priority issues that would allow us to work more effectively on a secure and reliable infrastructure. From this initial proposal onwards, Mintivo have proactively put forward recommendations for solutions which are mindful of the sensitivity of our work with vulnerable people and also sensitive to our status as a charity. Cost effective but quality solutions such as hardware upgrades and network improvements have been personalised to our needs and have transformed the way we work and our productivity.

IT at Unseen now runs smoothly, and we are grateful to Mintivo for enabling us to reach this point – as an organisation, we feel more confident in the reliability and security of our systems. Now, when we need support, the Mintivo team are on hand to help and it is refreshing to receive such timely, personable, patient and flexible support. We would certainly recommend Mintivo to other organisations and are continually impressed by the service we receive”.  

To find out more about the valuable assistance Unseen offer, please visit their website: Unseen

Unseen Charity

Check out our other Case Studies


Your business is important to you – let us help you grow it further by using the most suitable, cost-effective and progressive IT solutions. Just like we do for our existing customers.