\n\t\t\t\t\t\tSee our case studies \n\t\t\t\t\t<\/a><\/p>\nHow do we ensure that your infrastructure remains resilient, secure and compliant? \n<\/h2>\nThe service review…<\/h3>\n We’ll provide a comprehensive suite of reporting and review services. Service management meetings are scheduled every month or at intervals to suit. You will have a dedicated Account Manager who can be contacted to discuss any aspect of service delivery.Monthly statistics on service delivery are provided at every service review meeting, covering: \n\t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Type and number of incidents per site, department and user<\/h2>\n \t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
dentification of reoccurring incidents <\/h2>\n \t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Critical alerts received<\/h2>\n \t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Backup status*<\/h2>\n \t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Service improvement recommendations<\/h2>\n \t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Number of service ticket escalations<\/h2>\n \t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
Recommended future improvements to infrastructure<\/h2>\nMeet your account manager<\/h2>\n Shane (pictured) is typical of our Account Management team. It\u2019s Shane\u2019s job to make sure that our service is delivering value, that problems are not recurring and that your business remains aligned and compliant with IT best practice. <\/p>\n
\t\t\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t“Not only did Mintivo successfully move all of our staff to BYOD, they also set up remote print access. Now, with the tools to function outside of the office, we have a much broader reach for our recruitment and can attract incredible talent from further afield.<\/b><\/p>\n
The change has been unbelievable, moving from a full-on office setup to a cloud-based system. This would not have been possible without Mintivo.<\/b>\u201d<\/p>\n
\t\t\t\t\t\t \n\t\t\t\t\t\t\t\tPeter BlakeCMS<\/cite> \n\t\t\t\t\t\t\u201cProactive and dedicated. A true business partner!<\/b> Mintivo\u2019s engineers are a real asset. <\/p>\n Hartham Park\u2019s systems are now much more reliable and secure! Mintivo didn\u2019t simply try to fix the immediate problems, they implemented long-term solutions<\/b> that make our working lives better.\u201d \n\t\t\t\t\t\t\t\tHartham Park<\/cite> \n\t\t\t\t\t\t\u201cMintivo provided a cloud-based solution and secure VPN which has proven to scale effortlessly.<\/b><\/p>\n For example, Mintivo were able to set up 20% of our users on portable devices within 3 days prior to the national lockdown.<\/b> That wouldn\u2019t have been possible without the \u2018Gold Image\u2019 build and deployment process.\u201d<\/p>\n
\t\t\t\t\t\t \n\t\t\t\t\t\t\t\tCarl JohnsonTote<\/cite> \n\t\t\t \n\t\t\t\t\t\tGet in touch \n\t\t\t\t\t<\/a> \n\t\t\t \n\t\t\t\t\t\tSee our case studies \n\t\t\t\t\t<\/a><\/p>\nIs it time for a change?<\/h2>\nFocus on your job while we support your team and your infrastructure \n<\/h2>\n \t\tRest assured that those repetitive issues and recurring distractions are gone for good. Leave the day-to-day IT support to our team while you focus on more strategic activities.<\/p>\n
Peace of mind, heightened security, reduced risk, and thorough compliance \n<\/h2>\n \t\t\t\t\t\t\t\t\t\t\t\t \t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n
You might also be interested in<\/h2>\n","protected":false},"excerpt":{"rendered":" How will we look after your IT Infrastructure?Managed IT Infrastructure Support “We continue to grow during the COVID-19 pandemic and Mintivo are always there with new equipment, advice and support wherever we need them“ Alan Simpson, Technical Director, Ebeni Step 1 An initial site audit to record & verify what you have We don’t know […]<\/p>\n","protected":false},"author":4,"featured_media":3867,"parent":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"yoast_head":"\n
IT Infrastructure - Mintivo<\/title>\n \n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n \n\t \n\t \n\t \n