Your Strategic IT Partner
Looking for a reliable IT partner?
Whether you're after a full-service IT partnership or support for an in-house team, we're here to help.
Practical IT Support for Growing Businesses
Helping your business get more from technology
Mintivo are a trusted, approachable IT partner helping growing businesses stay secure, supported and ready for what’s next.
We offer a wide range of IT services such as Managed IT Services, IT Consultancy, Cyber Security Services, Automation & AI and Microsoft Services, working closely with you to understand your specific business requirements.
Our focus is on exceptional customer service supported by technical excellence. Our approach is straightforward, responsive and built around long-term relationships, so you always have an IT partner you can rely on.
99%
SLA Adherence
74%
First Contact Resolution
98%
Customer Satisfaction
<10
Minutes Avg. Response Time
19
Seconds Avg. Call Answering Time
Service Areas
IT services built around your business
From day-to-day IT support to cyber security, Microsoft services and consultancy, our service areas are designed to help your business work more securely, efficiently and confidently.
Whether you need ongoing support or expert help with a specific project, we’re here to make technology easier to manage.
OUR APPROACH
What it’s like working with Mintivo
Trusted, straightforward support
We build long-term relationships with our customers by being clear, honest and dependable. Our advice is practical, our communication is open, and we always keep security and compliance front of mind. You can expect no jargon, no surprises and a service you can rely on.
Striving for excellence
Technology changes quickly, and we believe your IT partner should keep improving too. We’re always looking for better ways to support our customers, strengthen our services and help businesses get more from their technology in a way that feels realistic and sustainable.
Support that feels personal
When something goes wrong, people want more than a ticket number, they want to feel heard and helped. We take customer service seriously, combining technical expertise with a friendly, approachable way of working that gives customers confidence and reassurance.
People-first
Good IT support is not just about systems, it’s about the people using them every day. We take the time to understand your business, your team and the pressures you’re working under, so we can provide support that makes a genuine difference.
Mintivo were professional and easy to work with, keeping us informed at every stage. They also helped resolve an issue along the way, which meant we were able to achieve the outcome we needed.
Working with Mintivo has been a real asset to our organisation. Their team understands the way we work and provides support that is reliable, friendly and responsive. It is reassuring to know our IT is in safe hands.
Having someone that’s agile, forward-thinking, also growing and can understand us as a business is really important.
We view Mintivo as an extension of Dorothy House; as if they were our IT department, not a faceless third party. They have been excellent to work with.
Mintivo were flexible in finding the right sort of solution for us, so it was an easy decision.
Working with Mintivo has helped us modernise our IT environment and better support our teams delivering critical services.
