AUTOMATION & AI

Revolutionising IT Support with Automation and AI

AI-powered solutions for faster, smarter IT operations

Is your business battling inefficiencies, time-consuming manual processes, or delayed issue resolution? Are you looking for a more intelligent, proactive approach to IT management? Mintivo’s AI-powered solutions are designed to address your concerns head-on.

We use AI and automation, backed by Microsoft, to make things better for your business. Picture streamlined operations, smarter decisions from data, and a business that’s ready for what’s next. With us, AI isn’t just tech—it’s a way to boost your business and keep it growing. Partner with Mintivo, and let’s make your business thrive together.

Mintivo’s AI and Automation Services

THE FUTURE OF IT SUPPORT

Automation and AI services tailored to your business

Artificial Intelligence (AI) has the power to revolutionise the way we work, interact with customers, and deliver services. It is fundamentally changing how we relate to, and benefit from technology. As large language models (LLM) and advanced human interfaces come together, leveraging AI is becoming easier and vastly more effective.

At the front of this revolution is Microsoft, with products such as Copilot, Power Automate and Azure Open AI, bringing advanced AI tools and ability to the widest range of businesses, organisations, and individuals. Mintivo is proud to partner with Microsoft to deliver cutting-edge AI solutions that drive measurable results.

Working with certified partners such as Mintivo, Microsoft is transforming the way companies do business, easily doing what only a few years ago would have seemed impossible. We specialise in harnessing Azure Open AI for smarter decision-making, AI-powered workspace productivity to improve collaboration and efficiency, and Robotic Process Automation (RPA) to streamline repetitive tasks and optimise operations. Together, these tools empower businesses to work smarter, improve customer experiences, and achieve their goals faster.

AI is here to stay. Embrace it with Microsoft and Mintivo.

WHY MINTIVO

Why choose Mintivo for Automation and AI services?

At Mintivo, we believe technology should empower your business, not complicate it. Our Automation and AI services aren’t about adopting innovation for innovation’s sake; they’re about delivering tailored solutions that drive efficiency, productivity, and growth.

What truly sets Mintivo apart is our commitment to partnership and long-term value. We don’t just implement AI and automation tools; we work with you to create a strategy that aligns with your goals and evolves with your needs. With clear, transparent communication, we always make sure you understand the process, benefits, and costs at every step. Our approach is about more than just deploying technology, it’s about empowering you with the tools and insights to make confident, future-focused decisions that drive success.

99%

Our SLA Adherence

74%

First Contact Resolution

98%

Customer Satisfaction

>10

Avg. Response Time
(Minutes)

19

Call Answering Avg.
(Seconds)

OUR CLIENTS

Trusted across industries for Automation & AI Services

INTELLIGENT IT SUPPORT AUTOMATION

What makes Mintivo a trusted partner for Automation & AI services?

At Mintivo, we apply best practices and industry standards to deliver exceptional Automation and AI solutions. Our approach is built on proven methodologies and frameworks, ensuring the tools and strategies we implement are both effective and aligned with your business objectives. By staying at the forefront of the latest AI advancements and automation technologies, we continually adapt to meet the evolving needs of your business.

Business Challenges
Mintivo’s Solutions
Repetitive, time-consuming processes
Robotic Process Automation (RPA) solutions to automate routine tasks, freeing up your team for higher-value activities.
Disjointed workflows and inefficiency
AI-powered workspace productivity tools that streamline collaboration and improve operational efficiency.
Lack of actionable insights from data
Azure Open AI solutions to unlock smarter decision-making with advanced analytics and large language model capabilities.
Scaling automation across your organisation
Scalable automation strategies designed to grow with your business, ensuring seamless integration and performance.
Concerns about implementation complexity
Expert guidance and a phased implementation approach to make automation adoption smooth and stress-free.
Difficulty identifying automation opportunities
Comprehensive process analysis to pinpoint areas where automation can deliver the greatest impact.
Security risks in automated systems
Robust security measures integrated into every solution, ensuring your data and processes remain protected.
High costs of adopting advanced technology
Strategic automation planning that ensures your investment delivers maximum ROI and aligns with your budget.

Proactive and
dedicated. A true
business partner!

Proactive and dedicated. A true business partner! Mintivo’s engineers are a real asset. Hartham Park’s systems are now much more reliable and secure! Mintivo didn’t simply try to fix the immediate problems, they implemented long-term solutions that make our working lives better.

Tom Marshall, Commercial Director
Hartham Park
YOUR QUESTIONS ANSWERED

Your FAQ's

Artificial Intelligence (AI) is a technology that allows machines to perform tasks that typically require human intelligence, such as learning, reasoning, problem-solving, and understanding natural language. It works by using algorithms and data to make predictions, automate processes, and improve decision-making.

AI can provide numerous benefits, including increased efficiency, improved customer experiences, better decision-making, and cost savings. It can automate repetitive tasks, analyse large datasets, personalised recommendations, and much more.

AI can be applied in various ways, such as customer support chatbots, data analysis and insights, predictive maintenance, supply chain optimisation, and personalised marketing. The applications are vast and can be tailored to meet specific business needs.

Microsoft is at the forefront of the AI revolution, providing a suite of AI-related products and services, including Copilot, Power Automate, and Azure Open AI. These tools empower businesses and individuals to leverage AI effectively and transform their operations.

Certified partners like Mintivo have expertise in implementing Microsoft’s AI solutions, ensuring that businesses can harness AI’s power efficiently. They provide guidance, support, and customisation to help companies make the most of AI technology.