Microsoft do not backup your data!

Did you know that if you are using any of Microsoft software, your data is not backed up. So if something happens to it and you lose it, that’s it, it’s gone for good.

Microsoft says that they are responsible for the availability of the application, customers are responsible for users, data and administration.

We strive to keep the Services up and running; however, they are not offered with a guaranteed level of quality of service and all online services suffer occasional disruptions and outages. In the event of an outage or disruption to the Service, you may temporarily not be able to retrieve Your Content. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.

Full details can be found on here under 6B – Service Availability

Moving to the cloud can be a challenge

Since the pandemic businesses everywhere are grappling with the challenges of moving to the cloud. It’s important to remember that software as a service (SaaS) platform providers such as Microsoft Office 365 assume the responsibility of both application uptime and critical infrastructure. However, it remains the customer’s responsibility to manage and protect their essential business data.

There are many ways you can lose your data

There are a number of reasons that you might lose your data with the biggest reason being human error. The others are:

  • Malicious acts – whether internal or external. This includes angry employees, external hacking, viruses and malware. Ransomware within O365has not been in the news much, but it is certainly possible
  • Errors within the application where things do not work as expected
  • Programmatic errors in Office

Legal and compliance requirements

Certain legal regulations require organisations to store data safely in order for the data to be available and accessible in the event of, for example, litigation. Backup up Office 365 ensures that you can retrieve mailbox data during legal action, or to meet any regulatory or compliance requirements.

How to protect against loss of data

We recommend a robust business continuity strategy comprises of a comprehensive cloud backup, archive and disaster recover suite to ensure your organisations data is always available and retrievable.

If you don’t backup your SharePoint, Teams, emails, archives or any other Microsoft software and you’re worried about what happens if you lose it, then get in touch with us today. One of our expert team can talk you through a variety of solutions that will work best for your business.

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